Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service, to keep you posted on the latest announcements, new services, and events that you might like to hear about.
If you do not want Neteda Corp to keep you up to date with news and the latest information on our services, simply send an e-mail to nv@netedacorp.com with your request.
What information we collect
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing an issue on the phone with one of our representatives or making an online inquiry. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, e-mail address, and contact preferences. We collect information for market research purposes to gain a better understanding of our customers and thus provide more valuable service.
When we disclose your information
Neteda Corp. takes your privacy very seriously, therefore we do not sell or rent your contact information to marketers or other companies or organizations.
At times, we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your information
Neteda Corp. takes precautions (administrative, technical, and physical measures) to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Cookies and other technologies
As is standard practice on many corporate web sites, Neteda Corp.’s website may use “cookies” and other technologies to help us understand which parts of our web sites are the most popular, where our visitors are going, and how much time they spend there. We may use cookies and other technologies to study traffic patterns on our web site, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we may use cookies to customize your experience and provide greater convenience each time you interact with us.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Neteda Corp. will not use the information collected to market directly to that person.
In addition we may use pixel tags to tell us what parts of our web site customers have visited or to measure the effectiveness of searches customers perform on our site.
Pixel tags also enable us to send e-mail messages in a format customers can read. And they tell us whether e-mails have been opened to assure that we’re only sending messages that are of interest to our customers.
Privacy questions
If you have questions or concerns about Neteda’s Customer Privacy Policy or data processing, please send an e-mail to vn@netedacorp.com
Neteda Corp. may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our web site along with the updated privacy policy.